Pricey Cypress, my title is Charlotte And that i am the Customer Advocacy software supervisor at Enphase. Thank you to your opinions. We are quite sorry to hear in regards to the modern assistance expertise and I assure you that Enphase will keep on to stand behind our warranty of replacing hassle models.
Whenever I report a failure they explain to me this is highly strange and present to have a tech look at my solar array. But no examination will display a problem due to the fact a device presents no indicator its intending to are unsuccessful. Its a very lousy situation and i am considering my only recourse should be to check out court docket and have a decide to rule they need to switch my remaining M190s with M215s.... go through much more
The method was installed one yr in the past. One particular inverter has failed and really should be either fixed or changed. Enphase Energy has an Internet website which i can easily log onto and see how the method is executing.... go through far more
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This is my critique and right after speaking with Charlotte Harris I would have changed it from 1 star to 4 stars.The sole rationale which i would not provide them with five stars is due to issues in communicating with Enphase.
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Our procedure was mounted in late 2011. We have twenty panels originally installed with M190 Enphase inverters. 7 of the M190 inverters have unsuccessful. Customer support was initially prime notch. Enphase replaced the inverters promptly when problems were being noted. Much more a short while ago, they despatched us the alternative inverters and I switched them out.
Dear Takoma52, my name is Charlotte and I operate the Customer Advocacy program at Enphase. We are quite sorry to listen to about the problems with all your Enphase method and I assure you that we get your issue pretty critically.
The report notes that the Value per kilowatt-hour of solar photovoltaic programs has been dropping, though electric power created from fossil fuels is now dearer. Subsequently, the report jobs that solar electric power will attain cost parity with common electrical power resources in many U.
Individual panels are impartial of each other, modulating independently. Other manufacturers modulate The entire system down down below peak conditions.... read extra
Very happy with Enver Solar as well as their item. We did loads of investigate and think we acquired a reliable product or service.... go through far more
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If much more energy is manufactured than utilised this electrical energy is fed on the utility. This is usually in the course of daylight hrs. The bi-directional meter documents this. At nighttime once the solar is not making The shopper is making use of more helpful hints energy from Ameren. If the customer creates more they use they will see a credit history on their own energy statement. If The client takes advantage of over they develop They can be charged for this energy. Internet metering is for purchasers with solar devices sized a hundred kW and less. Discover a lot more.